Privacy Policy

Privacy Policy

How we use and protect the personal information you send with a quote request.

ATX Co., Ltd. (the "Company") establishes and discloses this Privacy Policy under the Personal Information Protection Act of Korea to protect your personal information and to handle related requests promptly. This policy applies to the titanium corrugated tube website (tube.atx.kr).

Effective date: 2026-10-27

This English version is provided for convenience. If it differs from the Korean version, the Korean version prevails.

1. Purposes of processing

We process personal information only for the purposes below and will take the required steps, such as obtaining new consent, if a purpose changes.

  • Receiving and answering quote and product inquiries: reviewing your request, preparing and sending quotations, contacting you
  • Inquiry records: keeping a record of inquiries for follow-up and transactions
  • Website statistics and traffic-source analysis: improving the website and measuring advertising performance

2. Personal information we collect

CategoryItemsHow collected
Quote request (required)Company name, contact person, email addressQuote request form
Quote request (optional)Phone number; inquiry details such as specifications, quantity and fluid; attached files (drawings, photos, etc.)Quote request form
Collected automaticallyTraffic source (ad medium, campaign, search keyword, landing page, referring site, visit time), IP address and access logs, cookies, browser and device informationGenerated automatically when you use the website

3. Retention period

  • Quote request information: kept for 3 years after the inquiry is resolved, then destroyed. If a transaction follows, it is kept for the period required by Korean law (e.g. the Commercial Act and the Framework Act on National Taxes).
  • Traffic-source cookies: stored in your browser for up to 90 days.
  • Website statistics: deleted after the retention period set in the analytics tool (up to 14 months).

4. Provision to third parties

We process personal information only within the purposes in Section 1 and do not provide it to third parties except with your consent or where permitted by law, as set out in Articles 17 and 18 of the Personal Information Protection Act.

5. Processors and international transfers

We use the following service providers to handle inquiries. Where a provider is located outside Korea, personal information is transferred to that country.

Provider (contact)CountryServiceData transferred
Vercel Inc. (vercel.com)USAWebsite hosting, quote form deliveryQuote request information, access logs
Google LLC (google.com)USAReceiving and storing inquiry email (Gmail), website statistics (Google Analytics)Quote request information, traffic source and usage records
Notion Labs, Inc. (notion.com)USARecording and managing sales inquiriesQuote request information, traffic source
NAVER Corp. (navercorp.com)KoreaWebsite statistics (Naver Analytics)Usage records, cookies
  • Timing and method: transmitted over an encrypted network when you submit the form or use the website.
  • Retention: until the service contract ends or the retention period in Section 3 expires.
  • If you do not want your information transferred abroad, you may contact us by phone (+82-1544-1909) instead of the form, without any disadvantage.

6. Destruction

  • Personal information is destroyed without delay once the retention period expires or the purpose is achieved.
  • Electronic files are deleted so they cannot be recovered; paper documents are shredded or incinerated.

7. Your rights

  • You may at any time request access to, correction, deletion or suspension of processing of your personal information, or withdraw your consent.
  • Send your request to 777@atx.kr or call +82-1544-1909, and we will act on it without delay.
  • A legal representative or authorized person may make the request on your behalf with a power of attorney.
  • Information that other laws require us to keep cannot be deleted during that period.

8. Security measures

  • Administrative: we keep the number of staff handling personal information to a minimum.
  • Technical: all transmission is encrypted (HTTPS) and access to inquiry records is restricted.
  • Physical: printed documents are kept in locked storage.

9. Cookies

We use the following cookies to identify traffic sources and measure website statistics.

CookiePurposeDuration
atx_src_f, atx_src_lFirst and latest traffic source, sent along with a quote request90 days
Google Analytics (_ga, etc.)Visitor counts and usage statisticsUp to 2 years
Naver AnalyticsWebsite statistics and search-ad performancePer Naver's policy
  • You can block or delete cookies in your browser settings.
  • You can also opt out of Google Analytics with Google's opt-out add-on (tools.google.com/dlpage/gaoptout).
  • Blocking cookies does not limit your use of the website or the quote form.

10. Privacy contact

For questions, complaints or remedies regarding personal information, please contact:

  • ATX Co., Ltd. Customer Support
  • Phone: +82-1544-1909 (weekdays 09:00–18:00 KST)
  • Email: 777@atx.kr

11. Remedies

You may also contact the following Korean authorities about a privacy infringement.

  • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)

12. Changes to this policy

This policy takes effect on October 27, 2026. We will announce any changes on this page before they take effect.